How often do we hear that the success of a business depends on its team? But what does this belief truly entail? At CODDY, we’re certain that the key lies in creating a culture where everyone feels valued and motivated. Without this foundation, even the most promising ideas can remain unrealized.

Starting a dream franchise isn’t as straightforward as it seems. The bigger challenge? Keeping your team efficient amidst constant “emergencies.” One of our partners experienced this firsthand while launching their CODDY center. Everything seemed to be going smoothly—until one of their instructors left due to burnout.

The instructor explained that they frequently had to cancel lessons for “urgent” meetings, and tasks constantly felt misprioritized. The result? Missed opportunities, a frustrated team, and a growing sense that everything was falling apart. Does this sound familiar?

Acknowledging the issue, this partner turned to CODDY’s central office for advice. Together, we discovered a crucial insight—franchise success relies on clear communication rules and respecting everyone’s time and resources.

Our experience has shown that establishing priorities while shielding employees from unnecessary pressure is key. For instance, we introduced a task prioritization system to help manage workloads. True “emergencies,” like urgent client requests or technical issues, are labeled as “critical.” Planned tasks, such as lesson updates, fall into the “important” category. Everything else is considered “standard” and can be handled during lower-pressure periods.

We began implementing simple yet effective rules across CODDY franchises to improve team dynamics:

• Morning focus hours, where no meetings or emails are allowed—dedicated solely to productivity.
• A unified task calendar within the franchise, ensuring instructors are not overwhelmed with assignments.
• Regular manager check-ins to optimize current processes and eliminate unnecessary “emergencies.”

For example, one franchise overcame repeated client attrition by reevaluating their approach. Using the prioritization system, the team moved away from micromanagement and, instead, focused on streamlining processes. Within just a few months, complaint rates dropped, while employee engagement increased by 50%.

CODDY’s supportive culture has unlocked a wave of new possibilities for franchisees. Students receive a higher-quality education, instructors feel valued and inspired, and partners witness tangible financial growth.

Dreaming of opening a successful franchise? A supportive culture is your key to building a strong team and happy clients. Partner with CODDY today and redefine what’s possible in franchise success.